Getting Started
Stewardship Starts Here
If you are considering a new property management partner, WRMC is here to help. Our mission as Dedicated Stewards to Communities is to nurture the communities entrusted to us, ensuring their collective success. Our long-term partnerships are a testament to our results. That’s Stewardship by WRMC.
Ready to learn more? Fill out the form below, and a member of our team will be in touch. Not ready yet? Watch our video and review the FAQ below.
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Frequently asked questions
Types of properties looking for management may include high-rise buildings, condominiums, townhomes, single family homes, and mixed-use communities. The property management company acts on behalf of the owner, manager, or a homeowner’s association board to preserve the property(ies) in a fiscally sound manner.
Property management company’s duties can vary, but they usually include overseeing staff and contractors, communicating with residents, collecting dues, and handling emergencies. Most common with association property management, the community manager works for a professional management company and reports to the Board of Directors. Professional property management companies spend time building their networks.
More importantly, they have people and systems that serve as human resources and administration professionals to ensure that the service providers deployed to your property are adequately vetted, insured, and match your unique needs. Tapping into their networks can save you time and wasted dollars in mistakes and bad hires. The property management company takes on the challenges associated with payroll and benefits administration. You no longer have to worry about recruiting, performance reviews, compliance, and all other aspects of personnel management. Standardized administrative processes and procedures keep things organized and efficient from mailings, meeting preparation, resale, and status letters. For properties governed by a Homeowner’s Association, it is common for HOAs to fail to comply with state, federal, and local laws; property management companies can offer due-diligence that you may not complete due to discontent, time, or lack of decisions.
If you currently have a property manager that is not meeting expectations, it’s time to consider another option.
Typically property management companies are selected because of their focused time, networks, experience, and expertise. There are a variety of needs/tasks (as identified above) in the management of a community. These include administrative tasks, human resources, maintenance, cleaning, upkeep and renovations, risk management, and financial acumen. Property management companies should handle all of this. They also often provide their own technologies, such as vendor management and resident portals. They should be well educated in the regions and states in which you reside, like Texas. This invaluable expertise can help you navigate new situations. COVID-19 boosted property management companies’ growth as new processes and protocols for safety and cleaning can be overwhelming for an individual, or even a few. Property management companies bring a team that can assist you in continually navigating changing situations. Additionally, the right property management company will have access to a wide variety of vendors and will provide you with human resources expertise, whether dealing with contractors or staff. For example, each of our clients is automatically enrolled in our robust vendor management program to ensure vendors have adequate insurance and licensure before ever stepping foot on your property.
Because property management requires such diverse expertise, you should look for companies with experience, case studies, and references. Most communities also prefer to select a company that has experience in their state. Because we were founded in 1991, we have a dynamic, full-service team that can provide boutique service to your community. The key to our world-class service is understanding, anticipating, and fulfilling your residents’ needs with every interaction, every time. You will also want to consider selecting a company that actively holds the Accredited Association Management Company (AAMC) designation granted by the Community Association Institute (CAI). This will narrow your options.
We highly recommend that you make a list of needs and create an RFP, or at the very least interview companies based on that list. Accounting and financial management are one of the top requirement(s) that sets us apart from other companies.
If you are a property manager or HOA board member, you want a management company that can adapt to the latest technologies. These tools will enable you to be efficient and productive. Management companies should provide demos of the technologies they offer and be able to explain how they are positively impacting other communities.
Our accounting department is unmatched in the industry. We provide accurate, timely, and transparent financial management tailored to each community’s needs. Our dedicated Property Accountants ensure fiscal responsibility while delivering expert financial analysis. Each month, we prepare and review financial reports for accuracy, ensuring they are delivered on time—every time.
Clients have access to a resident portal where they can easily view records, account history, and financial reports. We also utilize a web-based accounts payable system that enhances invoice clarity and transparency. Our accrual-based financials are customized to meet the unique reporting needs of each board, offering a seamless and reliable financial experience.
Beyond reporting, our team actively identifies cost-saving opportunities and streamlines expenses to support long-term financial stability. Through our exclusive banking relationships, we help eliminate unnecessary fees and collection costs, providing an added layer of financial efficiency. With WRMC, communities gain peace of mind, knowing their finances are managed with precision and expert care.
Through years of hands-on experience, we’ve learned that continual training and education are the foundation of our success. Our dedicated training department offers robust programming for our entire team. Our goal is to bring innovative topics, industry-leading best practices, continuing education, and value-added seminars.
We are equally invested and committed to the long-term success of the communities we’re proud to serve, and with that comes a unique and exciting program available to our clients – Worth Ross Master Speaker Series. The Speaker Series is our exclusive Board Member training event designed to educate Boards and managers on the topics that help build their knowledge and better equip them in fulfilling their roles. We partner with industry experts to give in-depth training coupled with comprehensive discussions to better prepare you for the challenges ahead.
We’ve had the pleasure of managing a wide array of mixed-use projects as they have become increasingly popular over the last decade.
Navigating the relationship between the master and sub-associations is no easy task. You can rely on us to provide you with sound recommendations by reviewing the documents and adopted policies. We take risk management very seriously! Whether you need a policy review, property inspection, or hands-on assistance in navigating a claim with our in-house licensed insurance adjuster, we have you covered. Managing the cash flow between the master and sub-associations is no easy task. Our team of dedicated staff accountants is familiar with the nuances associated with these regimes and will ensure financial accuracy.
Yes, we do. We bring boutique management to multi-family properties. We facilitate resident management & engagement, rent collection, comprehensive marketing & analytics, complete and transparent financial reporting, and full revenue management. We tailor our lease-up approach to maximize opportunity and exposure. Our team considers every detail to create custom daily and weekly reporting that activity, traffic, trends, and demographics. Our approach is simple – build a community that tenants are happy to call home. We strive to develop lasting, memorable moments through authentic experiences at each property. This approach leads to increased resident satisfaction and retention rates, of which you are proud. Through years of research and first-hand experience, we understand the intricacies of positioning a property to drive traffic and increase occupancy effectively. Our marketing-plan is all-inclusive, with all variables taken into consideration.
We would love to talk with you. Developing communities have a unique set of needs by which we need to balance owner satisfaction alongside business objectives. Our Developer Services Group understands the importance of building a strong foundation and navigating through the process from pre-construction to transition. Our team of industry-leading experts have consulted with developers on some of the most notable buildings. We’re here to guide you through the process, beginning with document review, budget preparation, cash flow analysis, recruiting, and more. Our goal is to provide you with peace of mind knowing that association matters are being handled timely and professionally, saving you time and money
Our success can be attributed to the importance we place on our values and how we incorporate them into our operation. WRMC strives to lead the way in association management. To be the leader, we must hire, develop, and retain the industry’s best team. Our leadership consists of the best and brightest in the business.
Our mission developed over the years from our first community in Texas, and now resonates with each team member: Dedicated Stewards to Communities. Our stewardship revolves around managing and nurturing the communities entrusted into our care and placing the highest importance on accomplishing those communities’ collective good. The results of our actions are evident by way of our long-tenured partnerships.
We live out our values daily. These values include kindness, curiosity, integrity, resourcefulness, and unity. We are an extension of the communities we serve. When you win, we win. Because we are in a continually changing and expanding industry, we get to use our curiosity to be the best at what we do.
We value each one of our communities and create long term and lasting relationships. Our client retention remains unmatched in the industry at 98%. We’re flexible on the term length in our agreement and we include a 60 day termination provision in all of our management contracts. We are very selective in our partners and are looking to work with communities who need the expertise and understand the long-term ROI of working with a company with 20+ years of experience. We will provide you with extensive reporting to best track the return on your investment. Your unique key metrics are reviewed on a daily, weekly, monthly and annual basis to ensure objectives are being met and action is being taken.
You can complete the form above and a member of our relationship team will be in touch!
Being the best property management company is what we strive for daily. Finding the best communities to work with has allowed us to explore this great state. We look forward to meeting you and seeing the unique living experience you provide for your residents.